Timeless Fabrics

Terms & Conditions

1. In these conditions, 'The Company' means Timeless Fabrics and 'The Buyer' means a company, firm or person who places an order with the Company for the supply of goods.

2. These conditions shall govern and form part of every contract for the sale of goods entered into by the Company to the exclusion of all other terms and conditions whether express or implicit. No variation of or addition to these terms and conditions shall be binding upon the Company unless expressly accepted by the Company in writing under the hand of an authorised official of the Company.

3. The Company reserves the right to stipulate that all orders must be made in writing and shall not be binding upon the Company unless accepted by the Company in writing and made subject to these conditions.

a) Claims for the inferior quality or other defect in the goods supplied by the Company must be notified to the Company in writing not later than 7 days following the date of the delivery. The Company's' liability in respect of goods which are defective as a result of the Company's' default shall be limited to the replacement (at the Company's' option) of the goods and the Company shall not be liable for any consequential injury, loss or damage sustained by the Buyer or by any third party, nor shall any claim be greater in amount than the purchase price of the goods in respect of which such claim is made.

b) Any claims by the Buyer relating to the transport of goods must be lodged in writing to the Company within such period as will enable the Company to comply with any time limit and procedure relating to the acceptance of complaints or claims adopted by the carriers by whom the goods were transported. If the Buyer fails to comply with this clause, the goods shall be deemed to be in all respects in accordance with the contract and the Buyer shall be bound to accept and pay for the same at the time or times specified hereunder.

c) No responsibility will be accepted by the Company for loss or damage to the goods after delivery.

d) Apart from these conditions of sale, all other conditions, warranties and representation express or implied and statutory or otherwise implied undertakings, conditions or warranties in favour of a person dealing as a consumer, which by virtue of statute, are incapable of being excluded by these conditions.

e) The Company, whilst making every effort to effect prompt delivery, will not be liable for loss or damage occasioned by delay in delivery, howsoever caused and any delivery dates quoted are subject to this condition.

f) Delay in delivery or despatch shall not render the contract subject to cancellation by the customer, time of delivery not being the essence of the contract.

g) The Buyer has a seven day cooling off period from the day they receive the goods, in which time they should notify The Company that they wish to cancel their contract with The Company and a full refund will be given. If this cancelation is due to a change of heart the return delivery cost will be bourn by The Buyer, however, if there is a fault with the returning product, The Company will bare the cost of the return delivery.

Refunds to The Buyer will be processed once the goods have been returned to The Company.
The delivery method of returned goods shall be agreed between The Buyer and The Company and The Company reserve the right when covering the cost of returned goods, to arrange the return of goods, using The Companys chosen courier.

4. All prices include only such goods, as are specified in the quotation. Any variation in quantity may entail the Company varying the price of goods.

5. The Company reserves the right to alter the price of the goods at any time before delivery to take in account all or any of the following factors:
(i) Where goods are imported and variation of official currency exchange rates.
(ii) Increased costs resulting from charges or special taxes imposed by any government.
(iii) Increased labour and/or material costs.
Force Majeure. The Company shall have no liability to the Customer if its performance of the contract is prevented or hindered by any cause whatsoever beyond the Company's' reasonable control and in particular, but without prejudice to the generality of the foregoing, by act of God, war, restrictions or prohibitions of any government act or omission, whether local or national, fire, flood, subsidence, sabotage, accident, strike or lock-out.
Notwithstanding delivery to the Buyer, the property in the goods shall remain in the Company until all payments under the contracts have been made.

6. We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

7. If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.